1. Information We Collect
When you contact us through our website or WhatsApp, we may collect the following information:
- Name and contact information (phone number, email address)
- Company name and business details
- Messages and inquiries you send to us
- Technical information (IP address, browser type, device information)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process your purchase and installation of TourItiner
- Send you updates about our products and services
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- InnoCraft Web team members who need it to provide services
- Service providers who assist us (hosting, email services)
- Legal authorities when required by law
4. WhatsApp Communication
When you contact us via WhatsApp, your communication is subject to WhatsApp's privacy policy. We use WhatsApp Business to communicate with customers and prospects.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Cookies
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with relevant authorities
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.
10. Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
- Email: info@touritiner.com
- Phone: +94 12 345 6789
- WhatsApp: +94 12 345 6789
- Address: 123 Main Street, Colombo 03, Sri Lanka